Return Policy

At this time, we do not provide direct product exchanges. However, customers may return eligible items within 60 days from the original shipment date. We want to make this process straightforward, but please be aware that we are currently unable to accommodate returns originating from international locations. Returns must be shipped from within the United States. A flat fee of 8.50 dollars will be deducted to cover the cost of the prepaid return shipping label.

To initiate a return, customers should access our online Returns Center. Once there, you will be prompted to enter the email address used to place the order along with the corresponding order number. After the system locates your purchase, you can select the specific item or items you would like to send back. During this step, you will also be asked to indicate the reason for the return. There is an optional section where you may include additional comments or details that could help us better understand your experience.

After submitting the required information, the system will generate return instructions tailored to your location. Depending on your address, the return shipment will be handled by either USPS or UPS. You will see a list of nearby drop-off locations where you may bring your package. If the suggested drop-off points are not convenient, you may proceed without selecting a specific location and choose the option that works best for you.

Before finalizing your request, you will have the opportunity to review important details about your return. This summary includes the number of products being sent back, the estimated refund total, and the shipping method selected for the return. Once everything has been confirmed, simply submit the request through the portal. A confirmation email will be sent to you shortly afterward, outlining the next steps and providing any additional instructions needed to complete the return.

When the returned package is received and scanned by the designated carrier, we will begin processing your refund. Refunds are issued to the original payment method used at checkout. In most cases, the funds will appear in your account within two to five business days after processing, although the exact timing may vary depending on your financial institution.

Please keep in mind that certain deductions may apply to your refund. The original outbound shipping fee, if one was charged at the time of purchase, will not be reimbursed. The prepaid return label fee of 8.50 dollars will also be subtracted from the total refund amount. Any applicable taxes will be adjusted based on the specific items being returned. Because refund totals are calculated according to the products sent back, the final amount may differ depending on the circumstances of the return.

Our goal is to provide a clear and efficient return experience. We understand that sometimes a product may not meet expectations, and we strive to make the process as simple and transparent as possible. If you have any questions during the return process, our customer support team is available to assist you.