Contact Us

If you ever have a question or need guidance, our team is here to make the process simple and stress free. We understand that timely and reliable support plays an important role in your overall experience, which is why our Customer Experience Team is dedicated to providing attentive and thoughtful assistance. Our representatives are available Monday through Friday from 8:00 AM to 5:00 PM Eastern Standard Time, ready to respond to inquiries and offer clear solutions. During these hours, we work diligently to ensure that every message is addressed as efficiently as possible.

For those who prefer to communicate by text message, you are welcome to reach out to our U.S. support number at (626) 598-9837. Texting can be a convenient option when you need a quick answer or want to send a short request without composing a full email. Please note that message and data rates may vary depending on your wireless service provider. Because carriers may apply standard messaging fees, we recommend confirming any potential charges directly with your provider before sending a text. Once your message is received, a member of our support team will review it and respond within our regular business hours.

If email is more convenient for you, you can contact us at Mykitschofficial@outlook.com. Email is often the best choice for detailed questions, order concerns, or situations that require attachments or additional documentation. After your message arrives in our inbox, it will be carefully reviewed and routed to a support specialist who can best assist with your specific needs. Our goal is to provide responses that are not only prompt but also thorough, ensuring that your concerns are fully addressed. We value clear communication and aim to resolve inquiries in a way that leaves you feeling confident and supported.

For immediate assistance, we also offer Live Chat during our standard weekday support hours. This feature allows you to connect directly with a representative in real time, making it ideal for urgent matters or quick clarifications. Live Chat can help streamline the support process by allowing you to ask follow up questions and receive answers without delay. It is designed to provide a smooth and efficient experience, especially when you need information right away.

Regardless of which contact method you choose, our commitment remains the same. We strive to deliver professional, courteous, and dependable service at every interaction. Your satisfaction is important to us, and we continuously work to improve our response times and support quality. Whether you decide to send a text, write an email, or start a Live Chat session, you can expect a dedicated team ready to assist you. Our priority is to ensure that every question is answered clearly and every concern is handled with care, so you can feel confident reaching out whenever you need assistance.